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Policies, regulations, Code of Practice and student forms

Find and read our policies, regulations and Code of Practice. Most of our documents are available as PDFs, and to view them you will need Acrobat viewer or to download the documents to your device.

If you’re unsure which documents relate to your programme of study, please contact the Student Services and Admissions team.

General policies

Find our general policies and statements, including our copyright and equality policies below.  If you have any questions about any of the policies, contact our Student and Customer Services team via email or phone +44 (0)12 2782 9499.

Higher Education programmes

Find below all the regulations and policies regarding our Higher Education study programmes, including the BSc and MSc programmes.

HESA (the Higher Education Statistics Agency) is the official body responsible for collecting and disseminating information about higher education in the UK. Since 2014/15 HESA has collected information from alternative HE providers such as the London Institute of Banking & Finance. Various pieces of legislation include obligations on HE providers to deliver information to government departments, funding and regulatory bodies, and other public authorities. You may be asked to provide information about your experiences as a student in the National Student Survey or the Graduate Outcomes survey. Former students may have taken part in the Destination of Leavers from Higher Education survey. Full details of the data that we pass to HESA and the ways it is used is available in the collection notices on the HESA website.

Apprenticeships

The following documents are specific to apprentices and their employers. Where there is no specific policy in place for apprentices, General or HE policies apply unless otherwise detailed in your Apprenticeship and/or Programme Handbook.

Professional Qualifications

Find the policies and terms and conditions regarding our Professional Qualifications below. If you have any questions about any of the policies, contact our Student and Customer Services team via email or phone +44 (0)12 2782 9499

Financial Capability qualifications

Find the policies and terms and conditions regarding our Financial Capability qualifications below.  If you have any questions about any of the policies, contact our Financial Capability Support team via email or phone +44 (0)12 2782 8234.